Complēre Terms & Conditions of Use

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of all websites, applications, services, and products ("Services") provided by Complere. By accessing or using our Services, you agree to be legally bound by these Terms, including our Privacy Policy and any additional policies. If you do not agree, please do not use the Services.

2. Modifications to Terms

Complere reserves the right to modify, update, or revise these Terms at any time. Changes will become effective when posted on our website or communicated to you. Your continued use of the Services after changes are made constitutes acceptance of the revised Terms.

3. About Complere

Complere provides advanced AI-based research solutions for philanthropic organizations and funders. Our goal is to enhance evidence-based decision-making and grant management with innovative tools.

4. User Eligibility and Registration

Eligibility Requirements: You must be at least 18 years old and capable of forming legally binding agreements to use our Services. By accessing the Services, you confirm that your use does not violate any laws or regulations.

Registration Obligations: For certain features, users must create an account. You agree to provide accurate and complete information and to update this information as necessary.

Account Security: You are responsible for maintaining the confidentiality of your login information and any activities occurring under your account. Notify Complere immediately at support@complere.ai if you suspect unauthorized access or use of your account.

Multiple Accounts: Users may not create multiple accounts for the purpose of circumventing these Terms or any Complere policies.

5. Use of Services

Permitted Use: You may access and use our Services for lawful purposes only. Permitted use includes personal, educational, or business activities as outlined by Complere.

Prohibited Activities:

• Unauthorized Access and Interference: Attempting to bypass or breach any security or authentication measures.
• Malicious Code: Uploading viruses, worms, or any harmful software.
• Data Harvesting: Using automated scripts, bots, or scrapers to collect information from the Services.
• Illegal Content: Posting or transmitting content that is defamatory, threatening, or otherwise in violation of applicable laws.
• Commercial Exploitation: Using Services for unauthorized commercial purposes without a prior agreement.

6. User Content and Submissions

Ownership and License: While you retain ownership of any content you submit, by submitting User Content, you grant Complere a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute your content in connection with the operation of the Services.

Accuracy and Rights: You warrant that any User Content you submit is accurate, original, and that you have the necessary rights to grant the licenses described herein. Your content must not infringe any intellectual property, privacy, or other rights of third parties.

Monitoring and Removal: Complere reserves the right to monitor, review, and remove any User Content that violates these Terms or is otherwise deemed inappropriate at our sole discretion.

Confidentiality Disclaimer: User Content submitted publicly is considered non-confidential. Only content specifically marked or communicated to be confidential will be treated as such.

7. Intellectual Property Rights

Complere's Intellectual Property: Complere owns all rights, title, and interest in and to its proprietary content, including but not limited to software, text, images, and branding used in the Services. Unauthorized use is strictly prohibited.

License Limitations: Users may not reproduce, distribute, create derivative works from, or otherwise exploit Complere's intellectual property without explicit authorization.

Use of Trademarks: The use of Complere's trademarks, logos, and branding without prior written consent is prohibited. Unauthorized use that implies affiliation, endorsement, or sponsorship by Complere is strictly forbidden.

8. Data Privacy and Security

Collection and Use of Data: Our data practices are outlined in our Privacy Policy. By using our Services, you consent to the collection, use, and disclosure of your information as detailed therein.

Security Measures: While Complere implements industry-standard security measures, no online service is immune to breaches. Users are encouraged to maintain security practices, including strong password usage and cautious data sharing.

9. Third-Party Links and Services

External Links: The Services may contain links to third-party websites or services. Complere does not control these external sites and is not responsible for their content or privacy practices.

Third-Party Integrations: Complere may integrate with third-party applications or services. Such integrations are provided for convenience, and users acknowledge that any interaction with third-party services is governed by their terms and conditions.

10. Disclaimers and Limitation of Liability

As-Is Basis: The Services and all related content are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Guarantee of Accuracy: While Complere strives for accuracy, the Services may contain errors, inaccuracies, or incomplete data. Users should independently verify information.

Limitation of Liability: To the fullest extent permitted by law, Complere shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of the Services. Complere's total liability for any claim will not exceed the amount paid, if any, for the Services during the six months preceding the claim.

11. Indemnification

Users agree to indemnify and hold harmless Complere, its affiliates, employees, and partners from any claims, damages, or expenses (including legal fees) arising from:

• User Conduct: Your use of the Services or violation of these Terms.
• Content Disputes: Any claim that User Content infringes on third-party rights.

12. Suspension and Termination

Right to Terminate: Complere may suspend or terminate your account and access to the Services if you violate these Terms or if such action is deemed necessary to comply with legal requirements or ensure operational integrity.

Effect of Termination: Upon termination, all rights granted to you under these Terms will cease. Provisions regarding intellectual property, disclaimers, indemnification, and limitations of liability shall survive termination.

13. Export Controls and Compliance

Export Laws: You agree to comply with all applicable export control laws and not to export, re-export, or transfer any Complere Services in violation of such laws.

Compliance with Laws: Users must ensure that their use of the Services complies with all local, national, and international laws and regulations.

14. Governing Law and Dispute Resolution

Jurisdiction: These Terms shall be governed by the laws of the State of Minnesota, without regard to its conflict of laws principles.

Venue: Users agree to submit to the exclusive jurisdiction of the courts located in the State of Minnesota for the resolution of any disputes.

Arbitration: Disputes may be subject to binding arbitration, per Complere's choice, with specific terms detailed in an applicable arbitration policy.

15. General Provisions

Severability: If any part of these Terms is found unenforceable, the remaining provisions will continue in full force.

No Waiver: Failure to enforce any right or provision does not constitute a waiver of that right.

Assignment: Users may not assign or transfer rights under these Terms without prior written consent. Complere reserves the right to assign its rights and obligations.

Entire Agreement: These Terms, along with any additional terms referenced or incorporated, constitute the complete agreement between you and Complere.

16. Notifications and Communications

Complere may provide notices through email, postings on our website, or other appropriate means. It is the user's responsibility to keep contact information current.

17. Contact Information

For any questions, disputes, or requests regarding these Terms, please contact Complere at support@complere.ai.